These Terms govern applications to and participation in the Xylora Studios Ambassador Program (the “Program”). By submitting an application or participating in the Program, you agree to these Terms and the Acceptable Use Policy.
1. Eligibility and applications
You must provide complete and accurate information and have the right to provide any materials included with your application. An application is an invitation for consideration only. It does not create an entitlement to acceptance, and Xylora Studios may accept or decline an application at its discretion.
2. Nature of the relationship
Participation is voluntary and non-exclusive. Nothing in these Terms creates employment, a partnership, an agency relationship, a franchise, or authority to act on behalf of Xylora Studios. Ambassadors must not negotiate contracts, collect payments, set prices, make warranties, or otherwise bind Xylora Studios.
3. Referrals
A referral may be recognised where a prospective client uses the ambassador’s valid referral code and the resulting commission can reasonably be attributed to that introduction. Recognition remains subject to verification, receipt of cleared client funds, expiry of any applicable cancellation or refund period, and the absence of fraud, duplication, chargeback, or dispute.
Self-referrals, fabricated enquiries, duplicate claims, and transactions arranged primarily to obtain Program benefits are ineligible. Xylora Studios’ reasonable determination regarding attribution and eligibility is final.
4. Honoraria
Xylora Studios may award a discretionary honorarium in recognition of eligible referred work. Any published rate indicates the basis on which an honorarium may be considered; it is not a promise of payment, salary, commission entitlement, or guaranteed income.
Honoraria are considered only after the relevant referral has cleared. Xylora Studios may withhold, adjust, or withdraw an unpaid honorarium where the underlying transaction is refunded, reversed, disputed, duplicated, fraudulent, or connected with a breach of these Terms. Recipients are responsible for their own tax and reporting obligations.
5. Tiers and Program benefits
Tier status is determined by verified Program activity under the criteria published on the Tiers page. Records and tier status may be corrected where information is incomplete, duplicated, reversed, or inaccurate. Program benefits are personal, non-transferable, and subject to availability.
6. Conduct and intellectual property
Ambassadors must comply with applicable law, make any legally required disclosure of their ambassador relationship, and represent Xylora Studios accurately. Any brand materials supplied for Program use remain the property of Xylora Studios or its licensors. Permission to use them is limited, revocable, non-transferable, and solely for authorised Program activity.
7. Suspension and termination
Either party may end participation at any time. Xylora Studios may suspend a referral code or terminate participation immediately where it reasonably suspects misuse, dishonesty, unlawful conduct, reputational harm, or breach of these Terms. Termination does not create eligibility for referrals that had not cleared beforehand.
8. Liability
Nothing in these Terms limits liability where doing so would be unlawful. To the fullest extent permitted by law, Xylora Studios is not liable for indirect or consequential loss, loss of opportunity, anticipated income, or reliance on continued participation. Nothing in these Terms affects rights that cannot lawfully be excluded.
9. Changes and general provisions
Xylora Studios may amend these Terms to reflect changes to the Program, law, or business requirements. The effective date identifies the current version. If any provision is unenforceable, the remaining provisions continue in effect. A delay in enforcing a provision does not waive it.
10. Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory rights available to you under applicable law.